Shipping policy

When you place your order, we begin making your items as quickly as possible. Each piece  requires some time for the construction and curing before we can ship. Most orders ship within 1 or 2 days. However, in peak seasons, shipment can take up to 5 business days.

When you order multiple products, the orders can come from different designers. In this case, it could happen that you will receive your products in different packages and at different times.

DELIVERY TIMES

Shipping to ROI / NI   1-3 Business Days
Shipping to UK           1-4 Business Days 

International Customers

To be contact us for it. 

** THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.

ORDER FULFILLMENT
We ship daily from Monday through Saturday, 52 weeks a year except for Sundays and holidays. Orders placed by12.00 PM GMT   Sunday-Friday will ship the same day. Occasionally orders may not ship the ‘same-day’ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays will ship the following Monday or next open business day.

SHIPPING RATES
Standard Shipping

Premium Shipping is free on orders over 247.93 € ex VAT (excluding wood products)
On orders under 247.93 €

Premium Insured Shipping is 5.00 € to the UK, ROI and Ni ex VAT
Pallet shipping to ROI / NI 55.00 € per pallet ex VAT
Timber that exceeded length of 2.4m single charge 150 € ex VAT

For more than 5 pallets please contact us via phone or email to apply special rate if it's applicable